In 2013, the Campaign to End Loneliness consulted over 100 frontline service providers about what they needed to improve their support. Nearly half said they wanted a tool or information that could help them to identify people experiencing – or at risk of – loneliness.

In 2015, the Campaign to End Loneliness and the University of Kent undertook a piece of research to explore what was already known in both research and practice about identifying people experiencing loneliness. We looked at current approaches to identifying loneliness and searched for insights into how services can improve their outreach and support.

The results of this project – Hidden Citizens: How can we identify  the most lonely older adults? – were published in April 2015. This page contains the Executive Summary and full research report, which can be downloaded by clicking on the title links below.

Hidden Citizens: Executive Summary

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Hidden Citizens: Research Report
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